COVID-19 Resources
We know many of our members are facing uncertainty during this time, and we want you to know we’re here to help. We’ve put together a list of resources regarding the COVID-19 outbreak to keep our members updated on the latest information.
Resources
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u.s. centers for disease control & prevention (CDC)
There is an ongoing investigation to determine more about this outbreak. This is a rapidly evolving situation and information will be updated as it becomes available. Please refer to this website for up-to-date information on all Coronavirus topics.
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We want to assure our members that we will continue providing electric service. If it becomes difficult to make a payment during these uncertain times, give us a call to set up payment arrangements.
All disconnects, including prepay, due to nonpayment have been suspended until September 1, 2020. Members who are having difficulty paying their bill must establish a payment plan with the Cooperative’s customer service and billing team. Maintaining current balances and adhering to a payment schedule to cover past due amounts is key to keeping the power on. As a provider of essential services, White River is committed to helping members get through this unprecedented situation.
Payments can be made through our SmartHub application and by calling 800-879-4056 or (417)335-9335.
Low-Income Home Energy Assistance Program (LIHEAP)
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Local Nonprofit Assistance
WRVEC’s Operation Round Up Program as pledged $50,000 to be matched by Community Foundation of the Ozarks in the COVID-19 Response and Recovery Fund Grant. The total $100,000 is ear-marked for the five counties served by the Cooperative; Taney, Stone, Christian, Ozark, and Douglas.
CARES Act & Recovery Checks
Questions answered from Congress after a bill analysis of the CARES Act.
US Small Business Administration Economic Injury Disaster Loan
The SBA will work directly with state Governors to provide targeted, low-interest loans to small businesses and non-profits that have been severely impacted by the Coronavirus (COVID-19). The SBA’s Economic Injury Disaster Loan program provides small businesses with working capital loans of up to $2 million that can provide vital economic support to small businesses to help overcome the temporary loss of revenue they are experiencing.
CISA & FEMA Conference Call
Business and infrastructure partners are invited to attend a business and infrastructure partners call concerning the Novel Coronavirus 2019 (COVID-19), hosted by the Department of Homeland Security’s Cybersecurity and Infrastructure Security Agency (CISA) and FEMA’s Office of Response and Recovery Logistics Management Directorate. The teleconference will include an overview of the current situation, a discussion on supply chain issues, updates from available regions or sectors, and will conclude with an open forum for questions and information sharing.
These calls will occur twice weekly until further notice. The conference line will open 10 minutes prior to the call.
Date: Tuesdays and Thursdays, Starting March 17th – until further notice
Time: 3:00 pm Eastern
Dial-In #: 1-800-593-7177
Passcode/PIN: 7963614Business and Infrastructure partners are also invited to access the FEMA NBEOC dashboard. Please contact the CISA Integrated Operations Coordination Center (CIOCC) watch if you have any questions.
CISA Integrated Operations Coordination Center (CIOCC)
Cybersecurity and Infrastructure Security Agency (CISA)
Office: 202-282-9201 | Email: CIOCC@CISA.dhs.govmissouri unemployment information
Helpful links if you are an employee looking for more information or an individual looking to file for unemployment.
facebook grant program
Facebook is offering $100M in cash grants and ad credits to help during this challenging time.
delayed tax payment
The federal government has delayed any owed tax payments owed up to one million dollars. The return must be filed by April 15 but you have until July 15 to pay.
better business bureau
BBB is offering tips to prepare for situations and scams surrounding COVID-19.
paycheck protection program
An SBA loan that helps businesses keep their workforce employed during the COVID-19 crisis.
Economic Impact Payments
See if you are eligible for the Economic Impact Payment.
Missouri Small Business Development Center (SBDC) Resources
This link offers helpful resources, links and webinars to small business owners.
save small business fund
Apply for a grant from the Save Small Business Fund, a grant-making initiative created through the U.S. Chamber providing $5,000 in short-term relief to employers across the United States. These one-time supplemental cash grants are for businesses that have between three and 20 employees and operate in an economically vulnerable community. The grant application goes live on Monday, April 20 at 2 p.m.
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CDC: what to do if you are sick
If you are sick with COVID-19 or think you might have it, follow these steps to help protect other people in your home and community.
Coxhealth
Virtual Visits offers online, private and completely confidential video consultation a qualified CoxHealth medical professional. If you have a computer, smartphone or other mobile devices, you can have an appointment. People with COVID-19 symptoms (fever over 100.4 degrees, cough, and shortness of breath) can request a virtual visit using code ‘COVID.’
talkspace
Talkspace, an online therapy option, is increasing access to licensed therapists and providing free resources for both existing users and those who haven’t yet tried the service. They are also offering $100 off all plans. Use code 1004U and get the support you need from the safety of your home.
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Missouri governor updates
Stay up to date with the latest news from Missouri Governor Parson.
missouri dhss
The Missouri Department of Health & Senior Services provides up-to-date lists of total COVID-19 patients by state and county, as well as, other virus resources.
CITY OF BRANSON FACEBOOK
Keep checking the City of Branson’s Facebook page for the latest news regarding restrictions and community guidelines surrounding COVID-19.
branson-area business closures
At this time, the majority of Branson businesses are open. However, please check directly with individual shows, attractions, hotels and restaurants for the most up-to-date information on closures and hours of operation.
stone county updates
Table Rock Lake Chamber of Commerce staff has made every attempt at providing the latest accurate information regarding area business operations. Please note, information and schedules are subject to change without notice. They have also created a Facebook group called “Connecting Stone County MO” to help link businesses and community together by providing local information in one place. Your business can post new hours or procedures, non-profits can post any needs they may have, and the community can seek help.
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Sharable covid-19 graphics
The U.S. Chamber has compiled CDC’s coronavirus recommendations into sharable graphics to share on social media, websites, and other channels, and send them to your colleagues and employees.
“working from home” tools
Microsoft Teams
Microsoft is opening its Office 365 “Teams” option for everyone. Enjoy unlimited chat, built-in group and one-on-one audio or video calling, 10 GB of team file storage and 2 GB of personal file storage per user. You also get real-time collaboration with the Office apps for web, including Word, Excel, PowerPoint, and OneNote.
PandaDoc
The document automation software for small and medium-sized businesses has launched a free e-signature plan to help businesses keep running while they switch to remote working.
Zoom
Zoom’s Basic Plan allows anyone to host up to 100 participants in a meeting and hold unlimited one-on-one meetings for free. This does provide a 40-minute limit on group meetings, though you’re not limited to the number of meetings.
Adobe Creative Suite
Adobe is granting 60 days of free services to their apps if you feel the need to cancel amid the virus pandemic. To receive this offer, log into your Adobe account via the web and choose “manage plan” or “cancel plan.” You’ll get a survey to ask why you’d like to cancel, select “other” and enter “Covid-19.” Proceed to the “offers” window and accept the two-month offer.
banks waiving fees
In response to the virus outbreak so far, several issuing banks, for credit cardholders specifically, have released statements regarding their ongoing monitoring and response for customers.
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COVID-19 Response & Recovery Fund
The Community Foundation of the Ozarks is opening the COVID-19 Response and Recovery Fund to accept charitable donations to support nonprofits affected by disruptions due to the coronavirus outbreak.
Free Food Packages
he United States Department of Agriculture (USDA) approved the Missouri Department of Social Services’ request to use USDA foods to operate Disaster Household Distribution in response to COVID-19.
Through May 7, 2020, Missourians in need can get a food package from mobile and drive-by locations through six Missouri food banks at over 200 distribution sites. Disaster Household Distribution expects to serve over 90,000 Missourians, including elderly households, households with health conditions, and the recently unemployed. Each food package weighs approximately 25 pounds and contains vegetables, fruits, pasta/rice/starch, protein, and dairy products. Only agencies that have proper cold/frozen storage facilities will distribute frozen meats and any perishables.
In some communities, the food packages will be available starting at the end of the week; in other communities, the food packages will be available starting next week. Missourians can call their area food bank to find out when food packages will be available in their community.
Ozarks Food Harvest: (417) 865-3411
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ChildCare Aware
If you are a first responder, health care employee, or other essential personnel working in response to COVID-19 and are in need of child care, email referralcenter@mo.childcareaware.org or call 866-892-3228 to find child care in your community. You can also search online for child care at www.mo.childcareaware.org.