Terms and Conditions
Terms and Conditions
1. Applicant shall purchase all electric energy from the Cooperative when it becomes available to serve the premises described in this application in accord with all the Cooperative’s governance documents, polices, and procedures. The Cooperative may limit the amount of electric energy furnished for industrial use.
2. The electric energy purchased hereunder shall be used only by the Applicant and bills for such use shall be promptly paid based on existing rates and minimum billing requirements established by the Cooperative. New Service Applicants must pay a minimum bill for one year regardless of electric service use.
3. Upon Cooperative’s acceptance of this application, Applicant agrees to permit the Cooperative through its agents, employees and contractors to (a) construct new facilities, whether overhead or underground as required for delivery of electric service to the premises, (b) install, operate and maintain all existing electric lines and facilities for such electric service, and (c) to grant easements to the Cooperative as reasonably requested, and (d) trim and cut trees and spray right-of-ways on and over Applicant’s land as necessary to maintain electric easements and for the safety and protection of the Cooperative’s electric facilities and lines. Applicant must follow all the Cooperative’s electric wiring specifications for the electric service provided.
4. The Applicant will comply with and be bound by the provisions of all governing documents of the Cooperative and such rules, policies, and procedures as may be adopted from time to time. These documents will be made available for inspection at the Cooperative’s principal office at Branson, Missouri, upon reasonable notice and are expressly incorporated into this application.
5. The Cooperative shall not be liable to the Applicant or any other person if it is unable to supply electric energy to Applicant or should such supply be interrupted or defective (i.e., contain voltage spikes or drops).
6. The Applicant shall not be liable or responsible for any debts of the Cooperative by simply becoming a Cooperative member.
7. If an account is disconnected for non-payment, a deposit shall be required before service is reconnected. An additional deposit will also be required if a new service connection is requested and the member has an outstanding balance due to the Cooperative.
8. A Federal Tax Identification Number (TIN) or Social Security Number (SSN) is required to apply for membership/electric service because the Cooperative uses this unique identifier to establish a member’s capital credit account. Some legal entities (corporations and limited liability companies) have their own TINs while others utilize the SSN of an owner for tax reporting. A Consumer Reporting Agency (CRA) will be used for Applicant verification purposes and to establish deposit requirements. Based on information received, a deposit, calculated in accord with the Cooperative’s current policies and fee schedules, may be required before the electric meter will be set and/or connected.
9. Applicant agrees to pay all attorney’s fees, expenses and costs of collection of any account past due, whether or not suit is filed, along with interest on all sums past due at the current rate set by the Cooperative.
10. Applicant agrees to receive communication from the Cooperative by mail, phone, text message, or email, using Applicant’s contact information so provided. This communication may include the use of pre-recorded/artificial voice messages and/or use of an automatic dialing device, as applicable.
11. Applicant has read and fully understands the terms contained within this Application and agrees to be bound by them. All information supplied by Applicant to the Cooperative herein is truthful and accurate. The Cooperative reserves the right to terminate electric service to Applicant should any information provided herein be later determined materially false or misleading or should Applicant default in the payment for such service or fail to abide by Cooperative governance documents, policies, rules, and procedures.
12. Applicant is automatically enrolled in Operation Round Up. Each month the Applicant’s electric bill will be rounded up to the next highest dollar amount, with the difference being donated to the White River Valley Electric Trust. These funds supply grants and scholarships throughout the five-county service area of the Cooperative. Applicant may opt-out at anytime, but any prior donation is nonrefundable.
13. These Terms & Conditions are subject to change. The Cooperative will notify members of changes and members who continue to receive electric service after such notice are deemed to have accepted any such change made.