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Outages

Current Outage Information

To view current outage information, please click here. The map shows outage numbers by county. To show the approximate location of outages, click the “show outages” check box in the Customers Summary on the right.

To report an outage call our 24-hour reporting line at (417) 335-9333 or toll-free at (800) 695-0056. Also, for updated information regarding outages, please become a fan on Facebook.

What to do When There’s a Power Outage

White River Valley Electric Cooperative (WRVEC) is dedicated to providing our members with quality, reliable electric service. However, from time to time, outages do occur. We want to help you prepare for power outages and provide tips you can use to keep your family safe.

For fastest response, report outages through the SmartHub app. You can also call WRVEC at 1-800-695-0056 or 417-335-9333.

Before you call to report an outage, check your main breaker or fuse disconnect at the house or on the meter pole, and look to see whether your neighbors have power.

When you call, provide the following information:

  • The name on the WRVEC account
  • Your telephone number
  • Account number (if known)
  • Time the power went off (if known)
  • Any observations you have made – downed wires, trees on the line, or similar trouble

Power Outage Safety Tips

Please be patient if the lines are busy. During major outages, our telephone lines are crowded with members calling in. Calls are answered 24 hours a day, and answered in the order they are received.To report an outage call our 24-hour reporting line at (417) 335-9333 or toll-free at (800) 695-0056. Also, for updated information regarding outages, please become a fan on Facebook and follow us on Twitter.